Returns & Exchanges
At LZMFG, we want you to be fully satisfied with your premium apparel; if you are not, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garments are in their original packaging to qualify for a full refund.
Initiate the Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original LZMFG packaging, ensuring all hangtags and labels are included to prevent processing delays.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location within 7 days of your request.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing